State Privacy Law Compliance (CCPA)

This question asks whether your software handles personal information of residents from states with specific privacy laws, particularly California (CCPA). It's asking: 'Do you process data from California residents or other states with similar laws?' This includes basic information like names, email addresses, or IP addresses of people living in these states, not just your direct customers but also their end users.

State privacy laws like CCPA can trigger significant compliance obligations including data subject rights, privacy notices, and potential penalties up to $7,500 per violation. If you have customers with California users, you likely need to comply. Demonstrating CCPA readiness can be a competitive advantage, as many enterprises require it. Ignoring these requirements can result in lost deals, especially with companies that have nationwide customer bases.

Many SaaS companies incorrectly assume CCPA doesn't apply because they're not based in California or don't directly target California residents. If your customers have California users, you're likely covered. Another mistake is treating CCPA as just a checkbox without implementing actual data subject request processes or required contractual provisions.