Personal Data Access Protection

This question asks whether you have security measures in place to prevent the wrong people from accessing customer personal information. This includes both digital protections (like passwords, encryption, and access controls) and physical security (like locked server rooms and secure disposal of printed documents). It's about building walls around sensitive data to keep hackers and unauthorized employees out.

Data breaches cost an average of $4.45 million per incident, not including lost customers and damaged reputation. Strong access controls reduce breach risk by 70% and are mandatory for cyber insurance coverage. Companies with robust protection measures close enterprise deals 40% faster as security reviews go smoothly. This is often the most scrutinized question in security assessments.

Many companies focus only on external threats while ignoring insider risks - 60% of breaches involve internal actors. Another common mistake is protecting data in primary systems but forgetting about backups, logs, and development environments where the same sensitive data exists.