Plain English Explanation
This question asks whether you only share customer personal information with other companies when you've told customers you would, or when they've specifically agreed to it. It's about keeping your promises - if your privacy policy says you'll only share data with shipping partners, you can't suddenly start sharing it with marketing companies without permission.
Business Impact
Unauthorized data sharing is the fastest way to lose customer trust and face regulatory action. GDPR fines for improper data sharing can reach 4% of global revenue. Companies with transparent, limited third-party sharing win more enterprise contracts and maintain higher customer retention rates. Clear data sharing boundaries also reduce vendor risk assessments and accelerate partnership negotiations.
Common Pitfalls
The biggest mistake is having vague privacy policies that don't clearly specify which third parties receive data and why. Companies also forget that using common tools like Google Analytics or chat widgets counts as third-party disclosure requiring disclosure and sometimes consent.
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Implementation Roadmap
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Question Information
- Category
- Data Rights and Privacy
- Question ID
- DRPV-08
- Version
- 4.1.0
- Importance
- Standard
- Weight
- 5/10
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