Plain English Explanation
This question asks whether you give people the ability to see what information you have about them and fix anything that's wrong. It's like giving customers a window into their own data file - they can review what you've collected, correct mistakes, and update outdated information. This is a fundamental privacy right that lets people control their own information.
Business Impact
Data subject rights are legally required under GDPR, CCPA, and other privacy laws - non-compliance brings fines up to 4% of revenue. Providing easy data access reduces support costs by 30% as users self-serve instead of calling support. It builds trust and differentiates you from competitors who make data access difficult. Enterprise buyers specifically test this capability during vendor assessments.
Common Pitfalls
Many companies make users jump through hoops to access their data, creating friction that regulators view as non-compliance. Another mistake is providing data in formats that are hard to understand or not machine-readable, failing portability requirements.
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Implementation Roadmap
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Question Information
- Category
- Data Rights and Privacy
- Question ID
- DRPV-07
- Version
- 4.1.0
- Importance
- Standard
- Weight
- 5/10
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