Device Information and IP Address Collection

This question asks whether you collect information that identifies specific computers or phones - like their internet address (IP) or device ID. It's similar to recording license plates of cars entering a parking garage. While this information helps with security and troubleshooting, it's considered personal data in many jurisdictions because it can be traced back to individuals.

Device information is legally considered personal data under GDPR and similar laws, so mishandling it carries the same severe penalties as mishandling names or emails. Many companies have faced significant fines for not treating IP addresses as personal data. Proper handling and disclosure of device data collection is essential for enterprise contracts, especially in regulated industries. Clear policies here demonstrate security maturity.

Most companies collect IP addresses by default in server logs but don't realize this counts as personal data collection. Another mistake is claiming you don't collect device information when your analytics, security, or support tools automatically capture it. Companies also often fail to implement proper retention and deletion policies for device data.