Enterprise-Grade AI Services Only

This question asks whether any AI touching your data is enterprise-grade with proper commercial licensing, versus consumer or free-tier services. Think of it as the difference between using ChatGPT's free version (where your data might train future models) versus Azure OpenAI with enterprise agreements (where your data stays private). It ensures AI tools handling your information have business-appropriate security, support, and data protection terms.

Using non-enterprise AI services puts your data at severe risk. Consumer AI tools often claim rights to use input data for model training, lack SLAs for availability or support, and provide no indemnification if things go wrong. This can lead to intellectual property leakage, compliance violations, and no recourse during breaches. Enterprise AI services provide contractual data protection, audit rights, and liability coverage—essential for maintaining customer trust and meeting regulatory requirements.

The biggest mistake is employees using personal AI accounts for work, bypassing enterprise controls. Companies also wrongly assume 'paid' equals 'enterprise'—many paid tiers still have consumer-grade terms. Vendors might claim enterprise usage while developers actually use free trials or personal accounts for testing with real data.