Documented Patch Management Process

This question asks if you have a formal, written process for regularly updating your software and systems with security patches. It's about having a systematic approach to fixing vulnerabilities - not just updating when you remember or when something breaks, but following a documented schedule and procedure.

Unpatched systems are the leading cause of breaches - the Equifax disaster happened because of a missed patch. A documented patch management process prevents catastrophic breaches, demonstrates security maturity to enterprise clients, and reduces emergency firefighting. Without this process, you're a ticking time bomb that enterprise customers won't touch, and you're one missed update away from a breach that could end your company.

Patching only when problems arise leaves you vulnerable to known exploits for weeks or months. Another critical mistake is patching production systems without testing, potentially causing outages that are worse than the vulnerabilities you're trying to fix.