ITAC-12
Standard
Weight: 5

Accessibility Testing and Verification

Plain English Explanation

This question asks how you verify that your product actually meets accessibility standards - not just hoping it does. It's like having quality control in manufacturing: you need systematic testing at multiple stages to catch problems. This includes automated scanning, manual testing with keyboards and screen readers, and ideally testing with actual users with disabilities.

Business Impact

Without verification processes, you're flying blind - accessibility issues reach customers, triggering complaints, lawsuits, and lost deals. Proper testing catches 80% of issues before release, reducing support costs and emergency fixes. Enterprise buyers need confidence that you continuously verify accessibility, not just test once. This process also provides documentation for compliance audits and demonstrates due diligence in legal situations.

Common Pitfalls

Relying solely on automated testing tools catches only 30% of accessibility issues - you need manual testing too. Another mistake is testing only at the end of development when fixes are expensive. Many teams also test in isolation without real assistive technologies or users with disabilities, missing critical real-world issues.

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Question Information

Category
IT Architecture and Controls
Question ID
ITAC-12
Version
4.1.0
Importance
Standard
Weight
5/10

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