ITAC-11
Standard
Weight: 5

Third-Party Accessibility Audits

Plain English Explanation

This question asks whether an independent accessibility expert has reviewed your product recently. It's like getting a home inspection from a licensed inspector rather than checking it yourself. Third-party audits provide unbiased assessment, catch issues internal teams miss, and carry more weight with enterprise buyers who may not trust self-reported compliance.

Business Impact

Third-party audits dramatically accelerate enterprise sales by providing independent validation. They uncover hidden issues that could trigger lawsuits or failed implementations. While costing $10-50K, audits can unlock millions in enterprise deals and prevent costly legal action. They also provide expert recommendations that level up your team's accessibility knowledge and help prioritize fixes based on real user impact.

Common Pitfalls

Using outdated audits (over 12 months old) that don't reflect your current product undermines credibility. Another mistake is choosing cheap, automated-only audits that miss critical issues. Some companies get audited but never fix the issues found, making the audit worthless. Ensure your auditor has recognized credentials and experience with similar products.

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Implementation Roadmap

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Question Information

Category
IT Architecture and Controls
Question ID
ITAC-11
Version
4.1.0
Importance
Standard
Weight
5/10

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