Accessibility Contact Role

This question asks for the job title of the person responsible for accessibility at your company. The title reveals whether accessibility is someone's primary job or an afterthought. Buyers want to see dedicated roles like 'Accessibility Program Manager' or senior positions involved, not 'Support Intern' or nobody at all.

The contact's title signals how seriously you take accessibility. Senior titles or dedicated accessibility roles show investment and commitment. This influences procurement decisions - buyers know that companies with dedicated accessibility staff deliver better outcomes. It also indicates whether the contact has authority to drive changes or just field complaints. Companies with senior accessibility leadership see 50% fewer compliance issues.

Assigning accessibility to someone as a small side responsibility ensures failure - it needs dedicated attention. Another mistake is listing a very junior person who lacks authority to drive change. Some companies list impressive titles for people who don't actually work on accessibility, which becomes obvious quickly in conversations.