Accessibility Contact Person

This question asks for the actual name of who handles accessibility at your company. Putting a real person's name on accessibility creates accountability. It shows you have someone specifically responsible, not just hoping someone will handle issues if they arise. This person becomes the point of contact for customer concerns, vendor assessments, and compliance discussions.

Having a named accessibility contact accelerates sales cycles by providing a direct line for buyer questions. It demonstrates organizational maturity and reduces perceived risk. Customers know who to escalate to if issues arise. Without a named contact, you appear unprepared for accessibility requirements. This person often becomes the face of your accessibility commitment, influencing million-dollar procurement decisions.

Listing someone who doesn't actually know about accessibility or has already left the company destroys credibility immediately. Another mistake is frequently changing the contact person, suggesting instability. Some companies resist providing names for privacy reasons, not realizing this transparency is expected and required for many contracts.