Plain English Explanation
This question asks whether your company watches for cyber attacks and unauthorized access attempts around the clock, every single day of the year. Think of it like having security guards monitoring your building 24/7 - but for your digital systems. Enterprise customers want to know that you're not leaving your systems unguarded during nights, weekends, or holidays when attackers often strike.
Business Impact
Continuous monitoring is non-negotiable for enterprise deals. Without 24/7/365 coverage, a breach could go undetected for days or weeks, causing massive damage to your reputation and customer data. Having round-the-clock monitoring demonstrates maturity, reduces incident response time from days to minutes, and shows enterprise buyers you take security as seriously as they do. This capability alone can be the difference between winning and losing major contracts.
Common Pitfalls
Many companies claim 24/7 monitoring but only have automated alerts without human review, leading to missed threats during off-hours. Another mistake is relying solely on business-hours monitoring, assuming attackers work 9-to-5. Real 24/7/365 monitoring requires either a dedicated security operations center (SOC) or a managed security service provider with proven round-the-clock coverage and response capabilities.
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Question Information
- Category
- Financial and Insurance
- Question ID
- FIDP-11
- Version
- 4.1.0
- Importance
- Standard
- Weight
- 5/10
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