ISP Redundancy Requirements

This question asks if you have backup internet connections from different Internet Service Providers. It's like having both Comcast and AT&T service at your office - if one company has an outage, your business stays online through the other connection. This prevents a single ISP's problems from taking down your entire service.

ISP redundancy is fundamental to achieving the 99.9%+ uptime that enterprise customers demand. Without it, you're one provider outage away from violating SLAs, losing revenue, and facing angry customers. This redundancy also provides leverage in price negotiations and demonstrates operational maturity that helps close enterprise deals faster.

Companies often think they have ISP redundancy but actually have two connections from the same provider, which doesn't protect against provider-wide issues. Another mistake is having redundant ISPs but not properly configuring automatic failover, requiring manual intervention during critical outages.