Data Center Power Redundancy

This question asks if all your data centers have backup power systems like generators and UPS (uninterruptible power supplies). It's like having a backup generator for your house - when the main power fails, backup systems immediately take over to keep everything running. This ensures power outages don't take your service offline.

Power redundancy is non-negotiable for enterprise customers who expect 99.9%+ uptime. Without it, a simple power outage becomes a service-ending event that triggers SLA violations, compensation claims, and customer defections. Redundant power also protects against data corruption from unexpected shutdowns and demonstrates the operational maturity needed to win and retain enterprise accounts.

Companies sometimes have redundant power at primary sites but not at secondary locations, creating weak links. Another common issue is having insufficient UPS runtime to bridge the gap until generators start, causing brief but damaging outages during power transfers.