24/7 Data Center Staffing

This question asks if there are always people physically present at your data centers, every hour of every day, including holidays. It's like having security guards who never leave their post - 24/7 staffing ensures someone can immediately respond to equipment failures, security incidents, or emergencies rather than waiting hours for someone to arrive.

24/7 staffing means the difference between five-minute and five-hour incident response times. Unstaffed periods create windows for physical breaches, delayed emergency response, and extended outages that violate SLAs. Enterprise customers expect immediate physical intervention capabilities - without round-the-clock staffing, you'll lose deals to competitors who can guarantee faster incident response.

Some facilities claim 24/7 coverage but only have remote monitoring with on-call staff who must travel to the site, adding critical delays. Others have overnight security guards who lack technical training to address infrastructure emergencies.